Bharat User Test

Watch real Bharat users try your signup, checkout and onboarding — on their own phones.

Evaluate websites, mobile apps and digital products using real Indian users.

Test Your AI Now →See pricing

Example scenarios

First-time signup with OTP on a slow network

Find and apply a coupon at checkout

Choose Cash on Delivery and confirm the order

Find the return policy before buying

Illustrative test scenarios

The problem

Why this breaks in India

Teams test with colleagues on fast laptops in big cities. Real users on budget phones and patchy 4G get stuck on confusing words, missing payment options and trust gaps — and quietly leave.

What we evaluate

Task completionUser experienceLanguage understandingCultural understanding

These categories feed your Bharat AI Quality Score. Weights are documented in every report.

Who it's for

D2C brands fixing checkout and COD drop-offs
Apps improving sign-up and onboarding
Brands expanding to new states
Startups before a launch or ad campaign
Agencies running research for clients

What you get

Task success and time-on-task
Top fixes ranked by impact
Highlight clips and all raw recordings (90 days)
City and language comparison (Growth)
Competitor benchmark and 30-minute debrief (Growth)

Testing features

What's covered in Bharat User Test

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Usability, navigation & user journeys

Task success, time on task and where users hesitate.

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Registration, onboarding & checkout

The flows that make or lose you money.

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Customer trust & content clarity

Wording, pricing clarity, COD and refund confidence.

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Conversion barriers

Every drop-off point linked to a recording.

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Accessibility observations

Text size, contrast and tap targets on real devices.

Methodology

How we run User Test

Requirements

We agree scope, languages, success criteria and get your written authorisation to access the test environment.

Scenario design

AI drafts realistic Indian scenarios from your brief; our reviewers edit and approve each one.

Execution

Matched, verified testers run the tests. Every result keeps its evidence.

Review & report

QA reviewers verify results, log issues by severity and approve the score and report before delivery.

Pricing

Launch packages

Prices exclude GST. Custom scopes available.

Quick

₹9,999 + GST

10 real users, one key flow
Screen + voice recordings
Top fixes ranked by impact

Get started

Growth

₹19,999 + GST

25 users across 2–3 cities
Up to 3 flows
Segment comparison & benchmark

Get started

Enterprise

Custom

Custom panels and volumes
Multiple products and markets
Ongoing research programme

Request a quote

Sample report

See what you'll receive

Overall and category scores, every failed case with its evidence, severity-ranked issues and recommendations — reviewed by a human before delivery.

Interactive sample Download PDF

Frequently asked questions

Who are the users?

Verified adults (18+), mainly from Tier-2 and Tier-3 towns, matched by city, language, age band and phone type.

Do you test Android and iOS apps?

Yes — share a store link, TestFlight or APK. Testers use their own devices — mostly Android, because that is what most Tier-2/3 users have. Tell us if you need iPhone users.

What counts as one flow?

One journey with a clear goal, such as "find a face wash under ₹400 and pay by UPI". Most take 10–20 minutes.

Is a debrief included?

In the Growth package, yes — a 30-minute video call with the person who reviewed your sessions.

How does the Growth Retainer work?

For teams that ship often: two Growth tests every month, a trend dashboard and priority 48-hour slots. Minimum term three months, then month to month with 30 days' notice. Unused tests roll over for one month.